Resolved -
During the week of May 07, 2025, some customers experienced an outage with Foxit eSign services.
The outages occurred during the following timeframes:
05/07/2025: 08:04 AM to 12:34 PM UTC
We determined the cause was related to a deployment that experienced degraded performance.
May 7, 17:31 PDT
Update -
The issue has been resolved
May 7, 05:34 PDT
Identified -
We are aware that some users may be experiencing UI issues on the eSign platform. Our team has identified the root cause and is actively working on a fix. Thank you for your patience.
May 7, 04:15 PDT
