US Admin Console Major Interruption Dec 18, 2023 9:08-9:38am ET
Incident Report for Foxit
This incident has been resolved.
Posted Dec 18, 2023 - 11:38 PST
On 12/18/2023 9:08-9:38am ET, US Admin Console experienced an outage.

We determined the cause was related to a OpenTelemetry (link tracking tool) deployment. We are putting in all necessary steps to ensure this does not happen again. Complete Root Cause Analysis is in review.

Thank you for your patience.
Posted Dec 18, 2023 - 07:34 PST